Platform User Journey

The typical user journey on OpenVPP would go as follows:

User Connection into VPP:

  • User lands on a utility or device vendor hosted web page

  • User enters qualification information into the web page

  • Device make, model, and identifier (e.g. serial number)

  • Address and other site data if needed (may be pre-populated by the device vendor or utility)

  • Payment is gathered if needed (depending on program, the cost may be paid by the device vendor or utility instead of the user)

Enrollment

  • Enrollment request is passed to the OpenVPP Routing Service via API

  • Connectivity parameters, certificate, and any other data needed for authentication are returned

  • Device connects to utility server

User Successfully Connected Device to Utility

  • Any other utility side program enrollment continue ̈

  • User device can now be controlled and compensated for based on terms of the program

  • It’s expected the $OVPP to connect would be in the $1-20 equivalent range, with value to the user per device around $100-1,000/year depending on the program and capability of the device.

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